Symptom
Time Account for the current year is not appearing in an employee's Time Account Balances.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Time Administration work center.
- Open the Employees view.
- Search for the affected employee and Edit.
- In Time Account Balances tab the current year is not visible despite previous years being completed.
Cause
This can be caused by a Partial Day Absence on a Public Holiday.
This can cause issues when an unscheduled Public Holiday occurs. i.e. one that was not planned at the start of the calendar year.
You can follow the below steps to confirm:
- Go to the Time Administration work center
- Select the Regular Tasks view
- Under the section Time Valuations, select the link Administer Day Closure Runs
- Logs will be failing for affected Employees
Resolution
Remove the Partial Day Absence on the unscheduled Public Holiday.
The next Day Closure Run should correct everything over night. Otherwise perform a manual Day Closure Run for the affected Employee with a Start Time Valuation date as the start of the Time Account.
See Also
1467022 - Error Message "Partial Day Absences Not Allowed as No Planned Working Time" When Trying to Release or Approve Time
Keywords
19/09/2022; The Queen; Partial Day Absence; Time Valuations; Time Account; Time Account Balance; Public Holiday; , KBA , SRD-HR-TLM , Time and Labour Management , Problem