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SAP Knowledge Base Article - PreviewSymptom
When changing the Service and Support team in the Service Order ABC, the error message "Business partner Service and Support Team ID XYZ must have organizational role code Customer Service" is displayed in the UI.
(where ABC represents the Service Order ID and XYZ represents the Org Unit ID)
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
Service Order, Org Unit, Service and Support Team, Business partner Service and Support Team ID, must have organizational role , KBA , SRD-CRM-SEO , Service Orders , How To
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