SAP Knowledge Base Article - Preview

3456533 - The Error Message "Business partner Service and Support Team ID XYZ must have organizational role code Customer Service" is Displayed When Changing the Service and Support team in a Service Order

Symptom

When changing the Service and Support team in the Service Order ABC, the error message "Business partner Service and Support Team ID XYZ must have organizational role code Customer Service" is displayed in the UI.

(where ABC represents the Service Order ID and XYZ represents the Org Unit ID)


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

Service Order, Org Unit, Service and Support Team, Business partner Service and Support Team ID, must have organizational role , KBA , SRD-CRM-SEO , Service Orders , How To

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