Symptom
Upon logging in, the customer encounters an application error:
An Application error occurred:
InternalMessage=Failure to load page/MetaData
Environment
SAP SuccessFactors HCM
Reproducing the Issue
- Go to the instance
- Login/Enter your credentials
- Getting the error
Cause
Check Authorized SP Assertion Consumer Service Settings and see if there are any blank entries
Resolution
- Go to Provisioning
- Go to Authorized SP Assertion Consumer Service Settings
- Check if there are any blank entries.
- Remove the entries > save and check.
NOTE: Please make sure to check this with our customer that they have a blank entry, ask for approval if they want us to remove it from them.
Keywords
ERROR, error, ERROR 500, error 500, Application Error, home page, InternalMessage=Failure to load page/MetaData, internal message, load, load page, login , KBA , LOD-SF-PLT-SRH , Search , Problem
Product
SAP SuccessFactors HXM Core 2311
Attachments
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