SAP Knowledge Base Article - Public

3456652 - Calibration mail templates can not be disabled - Calibration

Symptom

Calibration mail templates can not be disabled.

Environment

SAP SuccessFactors Calibration

Reproducing the Issue

1. uncheck the calibration mail templates
2. save notification settings
3. after the page refreshes, notice that the calibration mail templates are checked again

Cause

This is possibly caused by dirty data.

Resolution

You can click on the "save changes" for the mail template to refresh the setting of xml content.

This may also apply to mail templates under other modules.

See Also

KB Article

Keywords

calibration, cal, mail, mail templates, template, disable, can not be disabled, enable, sfsf
, KBA , LOD-SF-CAL-EML , Emails, Notification & Alerts , LOD-SF-PM-EML , Emails and Notifications , LOD-SF-MTR-EML , Emails and Notifications , LOD-SF-GM-EML , Emails, Notifications & Alerts , LOD-SF-PLT-NOT , Email Notifications , Problem

Product

SAP SuccessFactors Performance & Goals all versions