SAP Knowledge Base Article - Public

3456659 - Item Shown as "Assigned by <userID> [name not specified]" in Learning Assignments (Card View) and LMS reports - SAP SuccessFactors Learning 2311

Symptom

User self-assigns an item from SF mobile App and when checking in browser, it is shown as "Assigned by <userID> [name not specified]" in Learning Assignments.

Same shows under 'Assigned by' column in User Learning Plan Change Audit Report.

Environment

SAP SuccessFactors Learning 2311 & 2405

Reproducing the Issue

1. Log into SAP SuccessFactors Mobile application;

2. Navigate to Learning>Library and open an item;

3. Don't click 'Start Course', open three dots menu on upper right and click 'Assign to me';

4. Observe that a self-assigned item is displayed as "Assigned by <userID> [name not specified]" on browser;

5. Same will appear in reports such as User Learning Plan Change Audit Report.

Cause

This is a product issue being investigated by SAP Engineering Team.

Resolution

This scenario is currently under investigation. Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors - Patch Details

Check the KBA 2171560 to understand how to get notified when a KBA is created/updated.

Keywords

SAP SuccessFactors Learning, Learning Plan, Card View, Self-Assigned Item, UserID, Name Not Specified,KI2311 , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , Known Error

Product

SAP SuccessFactors Learning 2311 ; SAP SuccessFactors Learning 2405