Symptom
Error Message While using " " (Double Quotes) in Subject Field During Post call of EmailCollection API
Environment
SAP Cloud For Customer core applications
Reproducing the Issue
1. Open Odata Explorer
2. Go to Email Collection API
3. Select POST Method
3. Enter Subject with Double Quotes and Execute
You will See a Error Message in Dialog Box
Cause
Since OData internally uses JSON. And Double Quote is a delimiter used by JSON object.
Hence the error is Coming.
Resolution
To resolve the issue we need to Add an Escape sequence i.e '\'(Backward Slash) before every Double quote to make it work fine.
Keywords
Odata, Email, EmailCollection, Email Activities, Odata Explorer , KBA , LOD-CRM-SC-EML , Email , How To