SAP Knowledge Base Article - Preview

3456689 - Can a candidate get past I-9 reverification with ID in the past? - Onboarding 1.0

Symptom

  • Customer can't go through the Reverification Panel (I-94 form) and is getting error: "The following fields are required and must be filled in before you continue:
    Please verify you are entering the correct date or have the employee supply another document. The process cannot continue if the dates are incorrect."
  • The person never traveled outside the States so that's why the DHS expiry date is in the past but has a valid work document.


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Environment

SAP SuccessFactors Onboarding 1.0

Product

SAP SuccessFactors Onboarding 2305

Keywords

The I-94 Form, Onboarding 1.0, I-9 reverification, in the past,  DHS expiry date, ID, Onboarding 1.0, obd  , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , How To

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