Symptom
- Customer can't go through the Reverification Panel (I-94 form) and is getting error: "The following fields are required and must be filled in before you continue:
Please verify you are entering the correct date or have the employee supply another document. The process cannot continue if the dates are incorrect." - The person never traveled outside the States so that's why the DHS expiry date is in the past but has a valid work document.
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Environment
SAP SuccessFactors Onboarding 1.0
Product
SAP SuccessFactors Onboarding 2305
Keywords
The I-94 Form, Onboarding 1.0, I-9 reverification, in the past, DHS expiry date, ID, Onboarding 1.0, obd , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , How To
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