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3456693 - Access is denied: com.sap.portal.runtime.system.console.Go

Symptom

  • The portal issues an error message on screen, indicating a Portal Runtime Error has occurred, and referring to the portal logs. In most cases the browser message indicates that the problem is related to the security zone. The console log and/or the relevant log also record a message that indicates that the problem is related to the security zone. 
  • Upon checking the defaultTrace file, the following exception is found: 

[EXCEPTION]
com.sapportals.portal.prt.runtime.PortalRuntimeException: Access is denied: com.sap.portal.runtime.system.console.Go - user
    at com.sap.portal.prt.core.PortalSecurityManager.checkPermissions(PortalSecurityManager.java:141)
    at com.sap.portal.prt.core.PortalSecurityManager.checkPermissions(PortalSecurityManager.java:71)

(...)

Caused by: com.sapportals.portal.pcd.gl.PermissionControlException: Access denied (Object(s): com.sap.portal.system/security/sap.com/NetWeaver.Portal/high_safety/com.sap.portal.runtime.system.console/components/Go)
    at com.sapportals.portal.pcd.gl.PcdPersContext.filteredLookup(PcdPersContext.java:792)


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Environment

  • SAP NetWeaver Application Server Java
  • SAP Enterprise Portal

Product

SAP Enterprise Portal 5.0

Keywords

root cause, root, cause, permission, access, no_safety, safety zone, zone, safety, pcd, prt, runtime, unauthenticated, Access is denied, com.sap.portal.runtime.system.console.Go, Access denied (Object(s): com.sap.portal.system/security/sap.com/NetWeaver.Portal/high_safety/com.sap.portal.runtime.system.console/components/Go), com.sapportals.portal.pcd.gl.PermissionControlException, com.sapportals.portal.prt.runtime.PortalRuntimeException , KBA , EP-PIN-SEC-PER , Portal content ACL permissions (Roles, Pages...) , EP-PIN-PRT , Portal Runtime , Problem

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