Symptom
Personal Tax Credits Return 2023 form postal code picks only 5 characters when it should be 6.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Logged in to BizX
- Went to Onboarding 1.0
- Document Center
- searched for candidate
- viewed 2023 Personal Tax Credits Return
- Postal code shows 5 when it should be 6 characters
Cause
- The Canadian Personal Tax Credits Return Form is expecting a space between the post code
So it can automatically remove the space before displaying it on the form - If you do not enter a space between the postcode B7F 4J9 a digit will be remove
Resolution
- Navigate to the Panel where the information is being captured
- Edit the field
- Add a new Regular Expression Validator > Custom to the field with this pattern: ^[A-Z][0-9][A-Z] [0-9][A-Z][0-9]$
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Keywords
Missing character, Compliance, Canada, 2023, 2024, Personal Tax Credits Return , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem
Product
SAP SuccessFactors Onboarding 2305
Attachments
Pasted image.png |