SAP Knowledge Base Article - Public

3456698 - Missing character of Canada Personal Tax Credits Return 2023 in Onboarding 1.0


Personal Tax Credits Return 2023 form postal code picks only 5 characters when it should be 6.


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Logged in to BizX
  2. Went to Onboarding 1.0
  3. Document Center
  4. searched for candidate
  5. viewed 2023 Personal Tax Credits Return
  6. Postal code shows 5 when it should be 6 characters


  1. The Canadian Personal Tax Credits Return Form is expecting a space between the post code
    So it can automatically remove the space before displaying it on the form
  2. If you do not enter a space between the postcode B7F 4J9 a digit will be remove


  1. Navigate to the Panel where the information is being captured
  2. Edit the field
  3. Add a new Regular Expression Validator > Custom to the field with this pattern: ^[A-Z][0-9][A-Z] [0-9][A-Z][0-9]$

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


Missing character, Compliance, Canada, 2023, 2024, Personal Tax Credits Return , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem


SAP SuccessFactors Onboarding 2305


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