Symptom
- Error "[LDC LAUNCHER - ERROR] java.lang.InterruptedException: Max fail retry attempts reach, LDE cannot start, check your log"
- Error "java.net.ConnectException: Connection refused: connect (local port xxxxx to address 0:0:0:0:0:0:0:0, remote port 58080 to address 127.0.0.1)" in LDC log
- restsrv service crashes after "Begin SSL initialization" and generates dump.
- restsrv dump shows module name: fssl-1-2-1-6
Environment
- SAP Analytics Cloud
Reproducing the Issue
- Start LDC service.
- It failed to start with error.
Cause
Customer has ever wrongly enabled LDC Corba SSL by running the sslConfig.bat
Resolution
Disable the LDC Corbal SSL by running below command from "<LDC installation path>\application\bin\SAP BusinessObjects Enterprise XI 4.0\win64_x64 folder" folder:
- sslconfig.exe -protocol default
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
LDC crash, restsrv crash, restsrv dump, fssl-1-2-1-6.dll , KBA , LOD-ANA-LDC-UNV , SAC Live Data Connection Universe , Problem
Product
SAP Analytics Cloud 1.0