SAP Knowledge Base Article - Preview

3456915 - Error in BPE : [Error Code: 16] An error has occurred, please contact the system administrator - Onboarding

Symptom

Issue 1:

  • Onboardee is not appearing in the onboarding dashboard and its landed in the BPE error tile with the error.
  • [Error Code: 16]An error has occurred, please contact the system administrator

Issue 2:

  • When trying to add new hire manually using "Add New Hire to Onboarding" page below error is received: 
  • Unable to insert data due to a server error. Please try again.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

Error, code, 16, dashboard , BPE, message, email, type, has, occurred, please, contact, the system, administrator, ecEmailType, An error has occurred, please contact the system administrator, Unable to insert data due to a server error Please try again, [Error Code: 16] , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem

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