SAP Knowledge Base Article - Public

3457028 - Rehire email not triggering for candidate - Onboarding

Symptom

The Rehire process is not being triggered for the candidate. 

Environment

SAP Success Factors Onboarding

Cause

A manual Rehire was created for Rehire in the candidate's profile before the actual process.

Resolution

This scenario is expected. The system cannot proceed with the Rehire Process if a Rehire entry is present on the candidate's profile, as the system identifies that the candidate is not an external user.

Keywords

Rehire, email, notification, onboarding, onb, obx, process , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions