SAP Knowledge Base Article - Public

3457081 - Sales Data value not being copied to KUT Field


You noticed that a KUT field within the Account's header is not bringing the value from the Account's Sales Data. 


SAP Cloud for Customer 

Reproducing the Issue

  1. Go to Customers WC.
  2. Accounts view.
  3. Open an Account.
  4. Go to the Account's header.
  5. You will see that KUT Field ABC is empty.
  6. You expect that the field should bring some value maintained in Account's Sales Data. 


It is not possible to bring an extension field value from account sales data to the account header via an extension scenario. If this is really needed it has to be implemented via PDI.


This is the current expected behavior of SAP Cloud for Customer.

1.  If you are a partner: please use or the Partnerfinder.

2.  If you are a customer:

Contact your Account Executive. Check the link

An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.


Extension Field , KUT field , Sales Data , Account , Customer , Object , Header  , KBA , LOD-CRM-ACC , Account , Problem


SAP Cloud for Customer core applications 2402