SAP Knowledge Base Article - Public

3457168 - Currency Fields are not Read-Only within Guided Selling

Symptom

In Guided Selling, the currencies of some value fields are editable when selecting "Update Expected Value" within the Opportunity. 

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales Workcenter.
  2. Go to Opportunities View.
  3. Open an Opportunity. 
  4. Go to Guided Selling tab. 
  5. You will see that currencies in fields are grayed out (meaning, not editable).
  6. Now, click "Update Expected Value".
  7. You will see that the currencies are editable. 

Cause

It's not possible to set fields as read-only in Add-on currently. We only provide flexibility to hide/add/remove.

Resolution

This is the current behavior of SAP Sales Cloud v1. 

Keywords

Guided Selling , Fields , Read-only , Grayed out , Editable , Edit , Restriction  , KBA , LOD-CRM-SBS-GS , Guided Selling and Playbook , How To

Product

SAP Cloud for Customer core applications 2402