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3457237 - SAP Cloud Connector - Add DataSphere Subaccount got SCC handshake failed: 403 — Forbidden Error

Symptom

When adding a DataSphere subaccount to the cloud connector, The below Error shows in the ljs_trace.log

#INFO#com.sap.scc#https-jsse-nio2-8443-exec-2#          #An authorization problem occurred when downloading the configuration. Ensure that the subaccount exists and that the user has the appropriate permissions for the subaccount. See 'Log And Trace Files' and in particular ljs_trace.log for details. Associated entries were logged on or around 2024-04-09 14:32:23,591 +0000. Consult SAP note 2697152 for possible remedies.
com.sap.scc.servlets.RequestFailureExecution$InvalidConfiguration: An authorization problem occurred when downloading the configuration. Ensure that the subaccount exists and that the user has the appropriate permissions for the subaccount. See 'Log And Trace Files' and in particular ljs_trace.log for details. Associated entries were logged on or around Consult SAP note 2697152 for possible remedies.
    at com.sap.scc.ui.SubaccountControl.createSubaccount(SubaccountControl.java:120)
    at java.lang.Thread.run(Thread.java:838)
Caused by: com.sap.scc.servlets.CriticalSccException: Preparation of tunnel certificate for xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx@cf.euxx.hana.ondemand.com account failed due to unknown exception.
    at com.sap.scc.ui.SubaccountControl.applyConfig(SubaccountControl.java:225)
    at com.sap.scc.ui.SubaccountControl.createSubaccount(SubaccountControl.java:115)
    ... 40 common frames omitted
Caused by: com.sap.scc.servlets.SccHandshakeException: SCC handshake failed: 403 — Forbidden
    at com.sap.scc.cert.HttpCertificateManagementService.processRequest(HttpCertificateManagementService.java:143)
    at com.sap.scc.cert.HttpCertificateManagementService.executePostRequest(HttpCertificateManagementService.java:120)
    at com.sap.scc.cert.HttpCertificateManagementService.signCertificateForSCC(HttpCertificateManagementService.java:79)
    at com.sap.scc.ui.SubaccountControl.applyConfig(SubaccountControl.java:18


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Environment

Cloud connector 2.15.2 - 2.16.2.

Product

SAP Business Planning and Consolidation 2021, version for SAP BW/4HANA

Keywords

Cloud connector, SCC, DataSphere, Subaccount , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , DS-DI-CON , Connections , Problem

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