3457253 - Error "We couldn't connect to your HANA system. Possible causes: The SSL certificate is not trusted, or a network error occurred." happened when create live data connection to HANA Cloud in SAP Analytics Cloud (SAC)

• The below error happened when creating live data connection to HANA Cloud in SAC.
  "We couldn't connect to your HANA system. Possible causes: The SSL certificate is not trusted, or a network error occurred. For more information, see our troubleshooting page."
• The issue does not happen to all SAC tenants.
• Allow all IP addresses to connect is set in HANA Cloud.
• The 500 internal server error is found in HAR:"Could not retrieve the Authorization Headers: Could not generate auth info"
  Request URL
  https://<SAC host>/lcs/hanacloud/<connection name>/sap/bc/ina/service/v2/GetServerInfo 

• SAP Analytics Cloud (Enterprise) 2024.2.18

1. Login to SAC.
2. Create a live data connection to HANA Cloud.
3. Notice that error happened: "We couldn't connect to your HANA system. Possible causes: The SSL certificate is not trusted, or a network error occurred. For more information, see our troubleshooting page" 

This issue is currently under investigation by development.

This issue is currently under investigation by development.

KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem