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3457323 - Not able to open payslip or mashup from EC after enabling IAS


After enabling IAS, when opening payslip, mashup or ECP service from SF, you may notice below symptoms:

  1. A pop-up screen appears to logon ECP system , but the access to ECP fails with error  "Client, name, or password is not correct; log on again" even through the ECP user ID and pwd are correct.
  2. Below error message can be seen in the SAML 2.0 trace :
  • 'Name ID value 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX' cannot be mapped to any user alias'
  • No user found with alias 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX' (format: unspecified). Long text: No user found with alias 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX' (format: unspecified).



  • SAP SuccessFactors Employee Central Integration to SAP Business Suite
  • Employee Central Payroll (ECP)


T77S0, SFEC  IAS, PersonUUID, UUID, PayStatement, Pay Statement , KBA , LOD-EC-GCP-PY , Payroll Integration EC to Employee Central Payroll , LOD-EC-GCP-PY-MAS , Employee Data Maintenance via Mashups , LOD-EC-GCP-PY-PST , EC Payroll Pay Statement , Problem

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