3457361 - Unable to Search for an Action in Global Search After Changing its Label Through Manage Language Tool

After change label for action search item via Manage Language tool, user can't find this action in Global Search anymore.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors HCM Suite

1.Change default Japanese label "人材検索へ移動" to new label "デモ検索へ移動" for key "ACTIONSEARCH_MESSAGE_Go_to_Talent_Search" in Manage Language tool

2.Search keyword "デモ" in Global Search and no result returned

3.Search "デモ検索" in Global Search and there would be result for "デモ検索へ移動"

This is the expected behavior.

Currently, we do not support using the customized labels to match the search term for action search in all languages, when those labels are changed in the "Manage Languages" tool.

Instead, action search function will continue to use the default label to match with the search term but the result will be displayed following the new label.

As a workaround, admin can create a new customized paraphrase for "Go To Talent Search" in "Manage Action Search" and add "デモ" to search terms like below.

2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors

manage language,action search,change labels for action search , KBA , LOD-SF-PLT-SRH , Search , LOD-SF-PLT-LAN , Manage Language & Text Replacements , Problem