SAP Knowledge Base Article - Public

3457721 - Error When Trying to Approve a Manager Approval via ByD Mobile


You are trying to approva a Manager Approval via ByD Mobile, however the Mobile shows the following error message:

Approving Error An error occurred. Please try again.


SAP Business ByDesign.

Reproducing the Issue

  1. Access the ByD Mobile.
  2. Go to the Manager Approvals tile.
  3. Then Expenses section.
  4. Select the affected Manager Approval.
  5. Click Approve.
  6. Error occurs.


This error occurs because multi-step approval (MSA) of expense reports is not supported for SAP Business ByDesign Mobile.


For this error, please change the approval process for expense reports to One-Step.

See Also

2543238 - Approval Process for Expense Reports and How To Change it


Manager Approval, Approving Error,  An error occurred, Please try again, ByD Mobile, Manager Approval, Expenses. , KBA , SRD-CC-MOB , Mobile Framework , How To


SAP Business ByDesign all versions