Symptom
You are trying to approva a Manager Approval via ByD Mobile, however the Mobile shows the following error message:
Approving Error An error occurred. Please try again.
Environment
SAP Business ByDesign.
Reproducing the Issue
- Access the ByD Mobile.
- Go to the Manager Approvals tile.
- Then Expenses section.
- Select the affected Manager Approval.
- Click Approve.
- Error occurs.
Cause
This error occurs because multi-step approval (MSA) of expense reports is not supported for SAP Business ByDesign Mobile.
Resolution
For this error, please change the approval process for expense reports to One-Step.
See Also
Keywords
Manager Approval, Approving Error, An error occurred, Please try again, ByD Mobile, Manager Approval, Expenses. , KBA , SRD-CC-MOB , Mobile Framework , How To
Product
SAP Business ByDesign all versions