3457725 - Cannot use CTI widget when embedding Sinch Contact Pro when integrating with Service Cloud V2

• CTI implementation with Service Cloud V2 and Sinch Contact Pro is not working as expected
• User are unable to perform any actions in the embedded widget
• Unable to Logon the widget
• User see a stop-sign (not allowed) icon
• Chrome DevTool Console logs show the following message:
  • Embedding blocked because configuration mode is set to 'DENY' -  sap/ui/security/FrameOptions
    

Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Service Cloud Version 2 1.0
• SAP Sales Cloud Version 2 1.0

1. Connect to SAP Service Cloud V2 (SCV2) tenant
2. Click on the Telephony icon
3. Widget loads, but user is unable to type or click within the widget

3rd party issue.

• Check Sinch Documentation on "Embedded Communication Panel in SAP Service Cloud (C4C)" 
• Contact Sinch, and request them to add your SCV2 tenant URL "https://my********.****.***.crm.cloud.sap/" URL to their exception/allowed list for CORS

• KBA 3164768 - While using a CTI Embedded Widget in C4C, users are not able to logon to said Widget
• KBA 3371582 - CTI Widget Content Blocked

CTI Implementation, Service Cloud V2, Sinch Contact Pro, Widget, Logon Issue, Embedding Blocked, Configuration Mode, FrameOptions , KBA , CEC-CRM-AD , Agent desktop - live channels , Problem