SAP Knowledge Base Article - Public

3457739 - SAC Error creating a Data Analyzer from a chart: "Unknown error. Please see console log for details."

Symptom

Unable to create a Data Analyzer from a SAC chart.

Error message: "Unknown error. Please see console log for details."

From console log: 

name: 'Exception', message: "[Application Error]:Cannot read properties of null (reading 'getName')

From .har file:

  1. errorMessages: "Unknown error. Please see console log for details."
  2. errorStack: "sap.fpa stack is in ERRORSTATUSCODE as there is more space to save into that field"

Environment

SAP Analytics Cloud

Reproducing the Issue

  1. Open the story containing a chart
  2. Mouse over the chart and click on the three dots
  3. Click on "Open Data Analyzer"
  4. Select "Open in Current Tab"
  5. Error message: "Unknown error. Please see console log for details."

Cause

This is a product issue.

Resolution

The fix will be included in version 2024.15.

Keywords

SAC, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, data analyzer, chart, table, story, open, current tab, unknown error , KBA , LOD-ANA-DAN , SAC Data Analyzer , Problem

Product

SAP Analytics Cloud 1.0