Symptom
- Can't reach the career site when applying for jobs.
- Candidates are redirected to a "careers.hr.successfactors.sap.com" URL.
- Error code: DNS_PROBE_FINISHED_NXDOMAIN
- Error Message: "can't reach this page", "This site can’t be reached".
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Open job posting page.
- Click Apply button
- It is redirected to a "careers.hr.successfactors.sap.com" URL, and an error "This site can’t be reached" is displayed.
Cause
The UURL (Unified URL feature) is enabled in CSB. This feature should not be enabled for any customer.
Resolution
- Navigate to Career Site Builder > Settings > Site Configuration > Site Integrations
- Disable and remove the following UURL configurations:
-
- UURL Enabled
- Customer-Facing Data Center (optional)
Keywords
RMK, CSB, error, apply, career site, portal , KBA , LOD-SF-RMK-ADM , Administration, Setting, Permissoin & RBP, RecruiterSyn , LOD-SF-RMK-INT , Int with RCM, Data Mapping, AwLi, Multilocation posting , Problem
Product
SAP SuccessFactors Recruiting all versions