SAP Knowledge Base Article - Public

3457826 - Customer Would Like To Recover Old Files From Monitor View

Symptom

Customer wonders if there is any possibility to recover files from Monitor View. 

These files fit in system range for deletion: "the files will automatically disappear from Monitor view after three months" KBA 2568268 - Frequently Asked Questions on Data Workbench Work Center

Environment

SAP Cloud for Customer 

Cause

This is expected behavior and that is meant to optimize system processing.

Resolution

Hosting team and also Data Workbench expert development confirms that once the files are removed from the Monitor in the DWB Tool, those files are deleted from the back end as well.

Currently there is no way from SAP side to provide such information from the back end.

Keywords

Recover; Old; Files; Lost; Data; Monitor; View; System; Storage; Server.  , KBA , LOD-CRM-INT-DWB , Data Workbench , How To

Product

SAP Cloud for Customer core applications 2402