SAP Knowledge Base Article - Preview

3457846 - Unable to manually trigger the I9 Reverification for candidate migrated from third party system with error: The previous sections of Form I-9 are incomplete for the selected user.

Symptom

  • Customer are unable to manually trigger the I9 Reverification for candidates migrated from a third-party system.
  • An error message is displayed: "The previous sections of Form I-9 are incomplete for the selected user. Please complete them to proceed."


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Environment

SAP SuccessFactors Onboarding

Keywords

SAP SuccessFactors, I9 Reverification, Error, Migrated Candidates, Manual Trigger, Form I-9, SECTION2_SIGNED, Third-Party System , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem

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