Symptom
- Migrate SAP SuccessFactors to Common Super Domain according to Migrating Tenants to the Common Super Domain.
- IPS job fails in the embedded SAC target system.
error=Connector cannot process more entities due to irreparable error Caused by: An error has occurred while trying to retrieve a CSRF token from:
XXX.analytics.cloud.sap/api/v1/scim/Users?count=1 Caused by: null Caused by: Target host is not specified
Environment
- SAP SuccessFactors
- Identity Provisioning
Reproducing the Issue
- Migrate SAP SuccessFactors to Common Super Domain according to Migrating Tenants to the Common Super Domain.
- Run IPS job to provision users from SF to SAC.
Cause
CSD upgrade procedure triggers to set incorrect URL in the SAC target system, resulting in IPS job errors.
Incorrect:
XXX.analytics.cloud.sap
Correct:
https://XXX.analytics.cloud.sap
Resolution
A general fix has already been delivered. However, migrations performed before the general fix have this issue and needs to be corrected manually. Open a support case with component LOD-SF-ANA-SAC.
Note:
Manually changing the URL in the SAC target system is not a workaround. It will require to re-enter the password.
The password for "sac_tech_user" is not provided to the customer. KBA 2967617 provides more information of the sac_tech_user password.
See Also
3051071 - IPS sync failing - Unable to write entity to SAC due to Oauth request
2967617 - SAC Target configuration in IPS - People Analytics
Keywords
CSD, common super domain, Target host is not specified, URL, IPS, SAC , KBA , LOD-SF-ANA-SAC , Stories in People Analytics , Problem