SAP Knowledge Base Article - Public

3457875 - Unable to extend the multiple distribution channels to existing customer


  • The customer was unable to extend multiple distribution channels to existing customers in their SAP S/4HANA Cloud system.
  • The customer was using the API API_BUSINESS_PARTNER and the PATCH operation to access the A_CustomerSalesArea entity.


SAP S/4HANA Cloud 2402


The issue was due to the standard behavior of the PATCH method, which is not suitable for extending the field.


The customer can use the API /sap/opu/odata/sap/API_BUSINESS_PARTNER/A_Customer('xxxx')/to_CustomerSalesArea to extend the Business Partner to another distribution channel.

The API link is

Help portal link is


distribution channel, to_CustomerSalesArea, PATCH method, API_BUSINESS_PARTNER , KBA , LO-MD-BP-ODT , OData Service for Business Partner , How To


SAP S/4HANA Cloud 2402