Symptom
onChange rule does not work to set value for Job Application Object fields.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
Configuration requirements:
- Create a business rule using Recruiting -> Job Application: Basic Business Rule Scenario.
- Configure the business rule to set a default value for a Job Application Object field.
- Go to Manage Rules in Recruiting > Job Application, associate the business rule with a field under Field Change Rules.
Steps to reproduce:
- Open a job application using the Latest Applicant Workbench.
- Change the field associated to trigger the business rule.
- The business rule is triggered but the object field is set to "No Selection".
Resolution
This is a known issue and the Engineering team is working to fix it.
If you are experiencing this issue, you can submit a ticket to SAP Support or click on the star icon to bookmark this article to receive further updates.
Workaround:
Business rules are working when configured as onSave, so the workaround is to configure the business rule as both onChange and onSave rules.
Keywords
RCM-126667, Job Application, Object, business rule, change, save, no selection, trigger , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , Known Error