SAP Knowledge Base Article - Public

3458122 - Sales Order Filter returns Wrong Results

Symptom

Same number of Sales Order is displayed for Different queries.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to Accounts Management Work Center.
  2. Go to Accounts view.
  3. Select any Account.
  4. Click on the link to open the Overview.
  5. Navigate to Sales tab.
  6. Click on Advance filter in Sales Order section.
  7. Click on Organize Queries.
  8. Select All Orders with Ship-To Party Role as default and ensure the Execute on Selection is selected.
  9. Click on Apply.
  10. You can see XYZ Sales Order displayed.

  1. In the Sales Order dropdown section.
  2. Click on All Sales Orders.
  3. You can see same XYZ Sales Order is displayed.

Same results are returned even though different queries are applied.

Cause

"All Sales Orders" query will show all the Orders where the Account ID is same as Ship To in Sales Order.

"All Orders with Ship-To Party Role" query will show all the Orders where Account is also maintained as Ship To Party Role.

Resolution

This is expected system behaviour.

Keywords

Ship-To Party Role, Sales Order, Queries, Incorrect. , KBA , AP-BP-CUS , BusinessByDesign: Customer , Problem

Product

SAP Business ByDesign all versions