SAP Knowledge Base Article - Public

3458253 - Error initiating Onboarding from Recruiting - Onboarding

Symptom

Error when Initiating Onboarding, but there are no relevant information on BPE Tile or BPE Monitor Process.

Environment

SAP SuccessFactors Onboarding

Cause

Issue with the Employee ID

Resolution

This error can be caused by an issue with the Employee ID Custom Generation.

To fix this you need to verify the rules maintain for this scenario and ensure that they are matched and the sequence is correct.

If the candidate match the present rule conditions, the custom sequence will be followed.

If none of the conditions are matched the candidate will trigger the standard sequence, which can be found on Company Logo Settings.

See Also

For more information: 2983557 - How to configure business rule for custom user ID / Employee ID format - Onboarding

Keywords

picklist, initiation, RCM to ONB, id, generation, onb, obx, onboarding , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem

Product

SAP SuccessFactors Onboarding all versions