SAP Knowledge Base Article - Public

3458267 - Credit Exposure is not updated correctly after sales order change.

Symptom

  • After the sales order is Rejected, Credit exposure is not updated correctly for the customer.
  • Sales order changes are not updated in the credit exposure of the customer.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Create Sales Order.
  2. Save the sales order.
  3. Change the sales order.
  4. Status of the sales order is changed to Everything Rejected
  5. Save.
  6. Check the credit exposure of the customer business partner.

Resolution

To resolve your issue, use the App Rebuild Credit Management Data.

Job name: - Rebuild Credit Exposure

Refer SAP Help portal documentation: Rebuild Credit Exposure for more details.

Keywords

credit, exposure, change, changes, not, updated, sales, order, rejected everything, sales order Everything Rejected credit exposure change, S4_PC, FIN-FSCM-CR-2CL , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud all versions