SAP Knowledge Base Article - Preview

3458316 - Values in I-9 section 1 display as "Unknown" or "N/A" for active employees - Onboarding

Symptom

Values in Complete I-9 section 1 task display as "Unknown" or "N/A" for active employees.

Issue doesn't occur for onboarding external users.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

SuccessFactors, Onboarding, I-9, Section 1, Unknown, N/A, active employees, internal user, permission, Employee Data, Employee Information , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem

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