SAP Knowledge Base Article - Preview

3458466 - Cannot change password in backoffice

Symptom

Password of any employee account cannot be changed in backoffice with below error:

\“level\“:\“ERROR\“,\“loggerName\“:\“com.hybris.cockpitng.widgets.baseeditorarea.DefaultEditorAreaController\“,\“message\“:\“Object xxxxx could not be saved\“

\“localizedMessage\“:\“Key for algorithm null not suitable for symmetric enryption.\“,\“message\“:\“Key for algorithm null not suitable for symmetric enryption.\“,\“name\“:\“java.security.InvalidKeyException\“


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Product

SAP Commerce Cloud all versions

Keywords

KBA , CEC-SCC-PLA-FLA , File Analyzer , Problem

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