SAP Knowledge Base Article - Public

3458644 - During NHDR step, unknown value appears under Annualized Salary - Onboarding

Symptom

When admin completes New Hire Data Review, there is an unknown value in Compensation Information, under the Annualised Salary field.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate candidate from Recruiting
  2. Onboarding successfully starts for the candidate
  3. Admin starts New Hire Data Review task
  4. In Compensation Information section, below the Annualised Salary (AnnualizedSalary) field there is an unknown value
  5. Value "disappears" after completing NHDR 

Resolution

  • This value is the Annualised Salary calculated from the data received from Recruiting to Onboarding.
  • To verify which data was sent from Recruiting to Onboarding: login into Provisioning and check "Suite Integration Test" page. See KBA 2698087 for step by step instructions.
  • In particular, check which data was sent for "payComponentRecurring".

See Also

Calculation of Annualized Values
KBA 3101484 - It is possible to disable annualized salary field?

Keywords

Annualised Salary, AnnualizedSalary, unknown value, Compensation Information , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding