SAP Knowledge Base Article - Public

3458781 - Expense Report not creating a Journal Entry - U.S

Symptom

You have encountered an issue where Expense Report 'XXX' has not generated a Journal Entry. 

XXX refers to the Expense Report ID.

Environment

SAP Business ByDesign.

Reproducing the Issue

1) Go to Travel and Expense work center.

2) Go to the Expense Reports sub view.

3) Search for the Expense Report 'XXX'.

4) It didn't generate Journal Entry or placed under Unposted Source Documents.

Cause

Root cause for the missing Journal Entry is that for related Expense Type OTHP Account Determination group for paid expenses (credit in Journal Entry) is identical to Account Determination group for expense account (debit in Journal Entry), this applies not only to Expense Type OTHP but also for Expense Type TRNP. This means debit is equal to credit, consequently no accounting notification will be sent, and no Journal Entry will be created.

Resolution

If you want to have a Journal Entry for Expenses of type OTHP (and perhaps also TRNP), then you must change account determination group for paid expenses to a different one as for Expense Accounts.

  1. Go to Business Configuration work center.
  2. Go to Overview sub view.
  3. Search for Activity Expense Reporting US.
  4. Then give Edit Expense Types.
  5. Select Expense Type OTHP (and perhaps also TRNP) under tab Account Determination.
  6. Click Save.

Once the changes done, you must cancel existing Expense Report 'XXX' and create a new one for the Journal Entry to be created.

 

Keywords

Expense Reporting US, Expense Type, Journal Entry, Business Configuration, Account Determination. , KBA , SRD-FIN-ERM , Travel and Expense Management , Problem

Product

SAP Business ByDesign 2402