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SAP Knowledge Base Article - PreviewSymptom
When clicking on "Reply All" in ticket interactions, you notice that some of the content of previous mails is missing.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2402
Keywords
email, e-mail, missing text, interactions, inbound, reply, reply all, service , KBA , LOD-CRM-SRP-INT , Ticket Interactions , Problem
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