SAP Knowledge Base Article - Preview

3458832 - When pressing Reset button the story remains loading in SAP Analytics Cloud (SAC)

Symptom

After clicking on the reset icon, SAC remains in a loading state and the story can no longer be used.

In Developer Tools, you can see the following error messages in the console log: 

  • Uncaught (in promise) TypeError: v.forwardConvertBookmark is not a function
        at p.<anonymous> (app.chunk.story2-chunk.5269fb93e161db00e2cb.js:1:738994)
        at app.main.93e64894b7135bdf97b5.js:101:106822
        at Object.next (app.main.93e64894b7135bdf97b5.js:101:106927)
        at app.main.93e64894b7135bdf97b5.js:101:105848
        at new Promise (<anonymous>)

or 

  • 114.main.a159f8f….js:31 Uncaught (in promise) Error: [FailedAction - Action: store.createInstance@[{"app":"MAIN_APPLICATION"},{"undoRedoStack":"undoRedoStack"}] - Error: Store.CanNotRecreateInstance/Cannot create [{"app":"MAIN_APPLICATION"},{"undoRedoStack":"undoRedoStack"}], instance already exists.] 


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Environment

SAP Analytics Cloud (Enterprise) 2024.2.16

Product

SAP Analytics Cloud 1.0

Keywords

Bookmark, error, story, loading, console, reset, button, icon, SAC, SAP Analytics Cloud
, KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

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