SAP Knowledge Base Article - Preview

3458909 - Service documents with other statuses are listed in the search results when searching service documents through one of the statuses in 'Life Cycle Status' field

Symptom

When searching Service documents (Service Request, cases, Service Orders, Service Contracts or Service Confirmations) by using one of the statuses in the drop-down list of 'Life Cycle Status', system shows some documents with other status(es).


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Environment

  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP S/4HANA

Product

SAP S/4HANA all versions

Keywords

"Search Service Order", "Service Order", "Life Cycle Status", "STAT_LIFECYCLE", "Lifecycle Status", "Lifecycle", "Search" , KBA , CRM-S4-REP-RFW , S4CRM: Reporting and Search Tool , CRM-S4-SRV-SCO , S4CRM: Service Confirmation , CRM-S4-BTX , S4CRM: Business Transaction Framework , CRM-S4-SRV-SRQ , S4CRM: Service Request , CRM-S4-SRV-SVO , S4CRM: Service Order , CRM-S4-SRV-CTR , S4CRM: Service Contract , Problem

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