SAP Knowledge Base Article - Preview

3459074 - "A problem occurred while reading the data" in My Inbox - Incident Management

Symptom

When opening the My Inbox - Incident Management app, the following error appears:
"A problem occurred while reading the data
Check the URL parameters and the scenario definition. To check the scenario definition, in Customizing for SAP NetWeaver, choose Gateway Service Enablement -> Content -> Task Gateway Service -> Scenario Definition."


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Environment

  • SAP ERP Environment, Health and Safety (EHS)
  • SAP R/3
  • SAP R/3 Enterprise
  • SAP ERP Central Component
  • SAP ERP
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

My Inbox - Incident Management, Scenario Definition , KBA , EHS-SUS-IM , Incident Management , Problem

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