SAP Knowledge Base Article - Public

3459152 - Enforce Maximum Overall Score dose not show the configured maximum rating- Performance Management


When the selected manual overall rating is high than the configured maximum overall score does not display in the summary section after the confirmation pops up. Instead it shows "select a rating" or "unrated" (default rating label or unrated label).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Performance & Goals 

Reproducing the Issue

  1. Configure maximum overall score for the form template. For example,  you configured that for role EM, if the goal section's item rating is below or equal to 3.0, and the competency section's item rating is below or equal to 4.0, then the maximum manual overall score cannot be greater than 2.0.
  2. Launch a form.
  3. The EM user gives rating 3 for goals and 2 for competencies, then input the manual overall rating to be 5.
  4. Save the form or submit the form to the next step.
  5. The warning popup appears reminding you that the manual overall rating has been changed since it exceeds the highest rating.
  6. Notice that the overall form rating field does not change to the configured maximum rating 2, instead it shows the default rating label "select a rating".

emos symptom.png


This is a Known Issue.


Currently the fix is planned in b2411.

For up-to-date Release timelines, please review these resources:

See Also

KBA reference


EMOS, Enforce Maximum Overall Score, enforce, manual, manual overall rating, maximum score, PMU-22130 , KBA , LOD-SF-PM-FRM , Forms & Templates , Known Error


SAP SuccessFactors Performance & Goals 2311


Pasted image.png