SAP Knowledge Base Article - Public

3459233 - Submit Custom Task Gives Error - Onboarding

Symptom

  • Responsible user submits custom task and error is presented
  • Error: There was an application error - ???COMMON_Ok???

Environment

SAP SuccessFactors Onboarding

Cause

Wrong Data type for External Code field in custom object

Resolution

  1. Open developer tools in your browser
  2. Reproduce the issue
  3. In Network tab following log is noted: message=externalCode is a required field/association in Object Custom Task Name 
  4. This indicates the Custom Task object does not have correct configuration for external code
  5. Please ensure object is configured as per blog: Custom Tasks in Onboarding and Offboarding - SAP Community 
  6. Subject User Field: external code
    API Visibility: Not Visible
    External Code should be of Data Type User and visibility as Not Visible

See Also

3406250 - Offboarding Custom Task Error - Onboarding - SAP for Me

Keywords

externalCode is a required field/association in Object, There was an application error - ???COMMON_Ok???, custom task, custom onboarding task, external code, custom offboarding task, object definition , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding 2311