SAP Knowledge Base Article - Preview

3459362 - "Unauthorized user" message or a blank screen is displayed when trying to access Thunderbridge

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

  • Unable to access Thunderbridge.
  • A message "unauthorized user" is displayed or just a blank screen.


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Environment

Thunderbridge AI for SAP SuccessFactors Incentive Management

Product

SAP Commissions 2020

Keywords

unauthorized user, APP_SCAN, APP_SCAI, ADMINISTRATOR_COMM-SCAN, ADMINISTRATOR_COMM-SCAI, TBAI, Unable to access Thunderbridge. , KBA , CEC-SAL-EA , Embedded Analytics , CEC-SAL-TBA , Thunderbridge Analytics and AI , Problem

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