SAP Knowledge Base Article - Public

3459374 - Application error when rehire employee

Symptom

Application error is received while submitting employee in "Rehire Inactive Employee" 

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Rehire Inactive Employee
  2. Locate the user
  3. Fill the mandatory information
  4. Click on Submit
  5. Application error shows up 

Cause

Payment information data causes a duplication error for rehires as the effective date of Payment Info matches the rehire date.

Resolution

Remove the Payment Information from the rehire information, or locate the employee's name/ID in 'Manage Data' > 'Payment Information' and remove the already existing record. 

Keywords

application error for rehire, while inserting 'PaymentInformationV3', payment information duplication, unique constraint violation , KBA , LOD-SF-EC-HIR-RIE , Rehire Inactive Employee , How To

Product

SAP SuccessFactors Employee Central 2311