SAP Knowledge Base Article - Public

3459400 - Onboarding data overwritten Employee Central users' record - Onboarding

Symptom

When adding a new hire to Onboarding manually (Add a New hire to onboarding) the system is updating Employee Central users' record.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login the system
  2. Add a New hire to onboarding
  3. Once you complete inputting the info, click on "Provide additional Information"
  4. Click Cancel on the bottom page

Cause

Same username is being used.

Resolution

When adding the new Onboardee, the username is unique, so it cannot be the same.

If ignoring the warning that says the user already exist, the system will update EC profile right way, even if not completing the action of adding the new hire.

Keywords

Onboarding, update, ec, employee, central, profile, user, already, exist, this user already exist in the system, onb, obx, do you want to initiate onboarding for the existing user, add, new, hire, provide, additional, data , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding all versions

Attachments

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