SAP Knowledge Base Article - Public

3459400 - Onboarding data overwritten Employee Central users' record - Onboarding


When adding a new hire to Onboarding manually (Add a New hire to onboarding) the system is updating Employee Central users' record.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login the system
  2. Add a New hire to onboarding
  3. Once you complete inputting the info, click on "Provide additional Information"
  4. Click Cancel on the bottom page


Same username is being used.


When adding the new Onboardee, the username is unique, so it cannot be the same.

If ignoring the warning that says the user already exist, the system will update EC profile right way, even if not completing the action of adding the new hire.


Onboarding, update, ec, employee, central, profile, user, already, exist, this user already exist in the system, onb, obx, do you want to initiate onboarding for the existing user, add, new, hire, provide, additional, data , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem


SAP SuccessFactors Onboarding all versions


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