Symptom
When adding a new hire to Onboarding manually (Add a New hire to onboarding) the system is updating Employee Central users' record.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login the system
- Add a New hire to onboarding
- Once you complete inputting the info, click on "Provide additional Information"
- Click Cancel on the bottom page
Cause
Same username is being used.
Resolution
When adding the new Onboardee, the username is unique, so it cannot be the same.
If ignoring the warning that says the user already exist, the system will update EC profile right way, even if not completing the action of adding the new hire.
Keywords
Onboarding, update, ec, employee, central, profile, user, already, exist, this user already exist in the system, onb, obx, do you want to initiate onboarding for the existing user, add, new, hire, provide, additional, data , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem
Product
Attachments
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