SAP Knowledge Base Article - Preview

3459436 - Creation Date and Requested Date fields are showing different data

Symptom

When a business user from China (CST) timezone logs into C4C, the 'Creation Date' and 'Requested Date' fields in the Sales Order display dates such as 20-Jan-2024.

However, when an user from New York (EST) timezone logs in, the 'Creation Date' and 'Requested Date' fields show different dates. For example, the 'Creation Date' shows as 19-Jan-2024, while the 'Requested Date' as 20-Jan-2024.

Please notice the mentioned dates and time zones are just an example, this document is valid for any dates and time zones.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

sales document, created date , KBA , LOD-LE-CQP-CO , Lean Sales Orders , LOD-LE-CQP , Customer Quote Processing , Problem

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