SAP Knowledge Base Article - Public

3459488 - TIH attributes created with ampersand (&) in description fail to be mapped to a role

Symptom

TIH attributes created with ampersand (&) in description fail to be mapped to roles.

No error is displayed, the attribute is not appearing in Manage job profile content Skill or Competency tab, while being picked up, but is displayed in Manage Talent Intelligence Hub tool.

Environment

  • SAP SuccessFactors Talent Intelligence Hub
  • SAP SuccessFactors Job Profile Builder

Reproducing the Issue

  1. Log in to system
  2. Navigate to Admin Center > Manage Job Profile Content
  3. In the dropdown, select Set Up Families and Roles
  4. Select the Roles tab > Select any role
  5. Select the Mapped Competencies or Skills tab > Map Competencies (Skills)
  6. Select competencies (skills) created in TIH > Map > I'm Done > Save Role
  7. Mapped competencies (skills) are not displayed

Cause

The attributes can't be mapped because of ampersand symbol (&) in description.

Resolution

This system behaviour is under investigation

See Also

Workaround: remove & from the attribute description and save. Now attribute can be mapped to a Role.

For attributes affected by the known issue for product version 2311 where a table was missed in the database refer to this KBA 3407109 - Unable to Map Talent Intelligence Hub Skills or Competencies to a Job Role - SAP for Me

Keywords

TIH, Talent Intelligence Hub, attributes, competencies, skills, map, add, job role, role, unable to map competencies, unable to map skills, nonalphanumeric character, special sign, special character, ampersand , KBA , LOD-SF-TIH-LIB , Attribute Library , How To

Product

SAP SuccessFactors HCM Core all versions