Symptom
It is possible to edit the field in create mode after setting it to read only in Groupware settings.
Environment
- SAP Service Cloud v2
- SAP Sales Cloud v2
Resolution
The read only property will be active when you try to edit an existing entity. During the creation dialog for a new entity, the field will always remain editable for the user.
Keywords
Outlook, Groupware, Read only, Read-only, Editable, Create , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0