SAP Knowledge Base Article - Public

3459542 - Theme is removed from the story, and the "The theme used in this application has been deleted." warning message is displayed in SAP Analytics Cloud

Symptom

When opening a Story from the Landing Page, the previously selected theme is removed from the story.
The following warning message is displayed:

  • The theme used in this application has been deleted. Do you agree to apply the default theme? If not, you can choose to keep your current preferences.

Environment

SAP Analytics Cloud (Enterprise) 2024.2.16

Reproducing the Issue

  1. Logon to SAC
  2. Create a Theme for your stories
  3. Add there stories to an Landing Page and use hyperlinks to open them
  4. Open one of the stories from the Landing Page
  5. Notice that the story will open on another tab with the theme preciously created 
  6. Go back to the Landing Page
  7. Make a small change to the same story that had been opened and change the hyperlink
  8. Open the story again and notice that the theme has gone.
  9. Switch to Edit mode and notice that the theme is set to "default"
  10. A warning message saying "The theme used in this application has been deleted. Do you agree to reapply the default theme? If not, you can choose to keep your current preferences by saving them to a new theme." pops up.

Cause

This issue is due to an incorrect story cache.

Resolution

Clear the story cache in your browser. Please follow the steps below:

  1. Navigate to your story.
  2. Open the browser's debugging window.
  3. Navigate to Application => Storage => IndexedDB => orca-store-sw-stories => orca-store-stories.
  4. Right-click on "orca-store-stories" and select "Clear."
  5. Refresh the page and check the story.

See Also

Keywords

SAP Analytics Cloud, SAC, Theme, Default, View, Edit, Warning, Pop up, "The theme used in this application has been deleted", disappear, Gone, Story, Landing Page, Hyperlinks to open them, Change, Default, Cache. , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0