SAP Knowledge Base Article - Preview

3459556 - Removal of SAP Sales Cloud Category in Outlook Side Does Not Delete the Record From the System

Symptom

After removing the SAP Sales Cloud category from a meeting in Outlook calendar, the meeting is not removed from the SAP Sales cloud v2 system.


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Environment

  • SAP Service Cloud v2
  • SAP Sales Cloud v2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Outlook, Groupware, Server Side Integration, Category, SAP Sales Cloud, Sync, Remove , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , Problem

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