SAP Knowledge Base Article - Public

3459558 - Changes Not Reflecting in SAP Sales Cloud Mobile App

Symptom

After performing a change in Mobile Admin view or an authorization change in the business role, the change is not reflecting in the SAP Sales Cloud mobile app.

Environment

SAP Sales Cloud v2

Resolution

After this type of change is done, it is necessary to kill/close the app session and open it again to see the changes reflecting.

See Also

SAP Sales Cloud Mobile Application

Keywords

SAP Sales Cloud, Mobile, App, Changes, Reflect, Mismatch , KBA , CEC-CRM-MOB-ADM , Mobile Administration for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0