Symptom
Data Management tab is not listing Jobs or letting actions to be performed. Sometimes it throws an error:
- The Data Import service is currently unavailable.
Correlation ID: xxxxxxxxxxxxx
Environment
SAP Analytics Cloud (Enterprise) 2024.2.18
Reproducing the Issue
- Access SAC tenant
- Go to a Model and then to Data management workspace
- See the slowness or error: "The Data Import service is currently unavailable.
Correlation ID: xxxxxxxxxxxxxxxx"
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAC, SAP Analytics Cloud, error, model, data management, data import, unavailable , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem
Product
SAP Analytics Cloud all versions